Warning Against Fraud and Misrepresentation in Connection with a Claim

It is an offense punishable by law if you do any of the following in connection with a Claim for compensation under the Scheme:

  • Falsify, misrepresent, fail to disclose any material information or facts, or falsify any document (whether fraudulently or otherwise).
  • Knowingly make any false statement or representation.
  • Provide, produce, cause or knowingly allow another person to produce or provide any document, material, or information which you know to be false.

Warning Against Fraudulent or Fake Websites

There is potential for fraudulent or fake websites to be created with the aims of trying to defraud or otherwise harm you which are made to “look and feel” like the Scheme’s website (C19VaccineNFC.com). These websites may seek to obtain your personal, medical, banking, or credit card information.

To be certain you are accessing the Scheme’s legitimate website, please type C19VaccineNFC.com within your browser’s web address bar rather than using any link contained within any email, text message, or other source.

Always check website addresses contained within emails or text messages to make sure there are no spelling mistakes or incorrect characters, as this is commonly a sign of fraudulent websites.

If you believe you have been the victim of fraud or another criminal activity, we recommend you report this to your local law enforcement authority immediately.

Warning Against Phishing Through Fake Emails or Text Messages

Be aware of phishing through fake emails or text messages which claim to be from the Scheme’s Administrator. These include emails which ask you to pay, provide payment instructions, or request personal, medical, banking, or credit card information. Do not reply to the phishing email or enter information on a fake website even if it matches the “look and feel” of the Scheme’s real website (C19VaccineNFC.com).

“Phishing” is the fraudulent attempt to obtain an individual’s sensitive information (such as personal, medical, banking or credit card information, or their usernames or passwords) by disguising oneself as a trustworthy entity in electronic communication. Phishing is typically carried out by email spoofing (i.e. by email messages with a fake sender email address), text messages, or instant messages.

To reduce the risk of being harmed by phishing, we recommend you:

  • Only reply to emails or text messages, including clicking on links embedded in them, when you have duly validated these emails or text messages are genuinely from the Scheme’s Administrator.
  • Use extreme caution when you receive emails or text messages that request sensitive information such as personal, medical, banking, or credit card information. Only provide such information when you have duly validated that such emails or text messages are genuinely from the Scheme’s Administrator.
  • Use extreme caution when you receive emails or text messages that request payment as a condition for making a Claim under the Scheme. Never make any such payment under any circumstances. The Scheme’s Administrator does not charge individuals any fees at any stage in order to download, complete, or submit a Claim or make an Appeal under the Scheme.
  • Learn to identify and protect yourself from any phishing scams and spoofing emails.

If you are ever unsure if an email or text message is a genuine communication from the Scheme’s Administrator, directly contact the Scheme’s Administrator using the contact details provided on the Scheme’s website (C19VaccineNFC.com) under Contact Us.

When you suspect an email or text message to be fake, please do not reply to it or use the contact details it provides.


The Scheme, and/or its Administrator are not connected in any way with any fake or fraudulent websites, phishing, or fake emails or other scams and cannot be held responsible in any way if their respective names, logos, or addresses are misused in websites, emails, or other communication intended to defraud or otherwise harm the public.


A written claim for compensation completed by a Claimant, using the Claim Form approved by and provided by the Administrator, as set forth in Schedule 2 of the Scheme’s Protocol, which must be accompanied by all Supporting Evidence.


The Covid-19 Vaccine Facility No-Fault Compensation Scheme, established to provide fair compensation to eligible vaccine recipients who suffer a Serious Adverse Event related to a COVID-19 vaccination that has been either:

  • procured and/or delivered by UNICEF on a Participating Country’s behalf;
  • donated to a Participating Country through UNICEF; or
  • formally included into the Scheme (but otherwise procured and/or delivered but not by or through UNICEF),

as detailed in the Scheme Protocol and its Schedules.


ESIS, Inc., the claims Administrator appointed to manage and administer the Program, including, but not limited to, the receipt and registration of Applications, distributing acknowledgements of receipt of Applications, setting financial reserves for Receivable Claims, review of Applications, Supporting Evidence, and other documents to assess receivability, assessing Receivable Claims, and approve or deny, as the case may be, Payment for compensation, in accordance with the terms of the Program's Protocol.